How one question started our journey of continuous improvement

Getting Home is a business book that leverages a "feel good" story to show how systems change can occur when outsider thinking and the Toyota Production System are married together to reduce the human toll of delayed and unpredictable recovery after disaster.

The book shows how SBP’s utilization of the Toyota Production System created a culture that not only values surfacing problems, but requires it.  

Getting Home presents a series of scenarios that demonstrate SBP's ability to identify and solve problems at every level.

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WHO SHOULD READ

  • Individuals contemplating their place of impact in the world.
  • NGOs driving towards increased efficacy and capacity.
  • NGOs looking to implement to upstream solutions that focus on reducing the need for their services in the future.
  • Companies and NGOs seeking the “secret sauce” to catalyze their lean or six sigma activities by building a deeply ingrained culture of surfacing problems and empowering team members.

SCHEDULE ZACK AND LIZ TO SPEAK AT YOUR NEXT EVENT

Zack and Liz live to share their expertise to inspire and motivate audiences about topics that include:

  • social impact
  • public policy / innovation
  • leadership 
  • organizational culture
  • change management

Their work has been featured by CNN, Newsweek, US News and World Report, Politico, The Wall Street Journal and Washington Post. 

To request Zack, email info@sbpusa.org